Intelegenica: Focused on Customer Experience

First of all, Amazon feedback must not be confused with reviews. They are not the same thing. Amazon feedback is a system created to rate sellers' performance to help customers to decide on which seller to purchase from. It mainly showcases previous buyers' experiences with different sellers and specific products listed by them. Amazon feedback is a system to monitor and evaluate Amazon sellers on the marketplace, and find out if a seller is failing to deliver an excellent customer experience. It is measured on three significant factors viz. on-time order arrival, product as described, and customer service. How negative feedback on Amazon can impact your sales It will minimize your options of winning the Buy Box, which is found on the item detail page and allows customers to add the specific item to their shopping cart. It could result in your Amazon selling privileges being revoked or removed. It could damage your profile as a seller How Sellers Can Handle Negative...

If you have a flexible schedule, chances are that you are happier than a rich person who has everything except a flexible schedule. A majority of people prefer more control of their working hours. Women with children are not the only one who desire or deserve flexible working. This is businesses these days are understanding the utmost need for flexible work hours. But this is old news, isn’t it? Virtual offices have gone a step ahead with offering flexibility to people. They have allowed people to work from anywhere they prefer, even on the go. Here are the business problems that virtual offices solve: A couple hours daily are spent getting ready for work and traveling to the office On an average, employees easily end up spending two to three hours every day in getting ready and traveling to work. Waiting for buses and trains, and squeezing into crowded transport only add up to their frustration. Virtual offices allow employees more flexibility, which helps them becom...

The growth of social, mobile, cloud, and multi-media computing have resulted in a big boom in big data. Given how competitive the business world is today, big data isn’t something to be treated as a luxury anymore- which is great to have, although not totally essential. Leveraging this powerful tool properly can help businesses make more accurate, solid business decisions. In this post, we’ll take a look at the advantages of big data management solutions for small businesses. Read on if you want your small business to have a bigger presence and outdo your competitors. The Big Benefits of Big Data For Small Businesses Get great customer insights Detailed customer insights help to make smarter business decisions. Want to get great and detailed customer insights but hiring a team of data scientists or acquiring expensive fancy software is not an option for you? Big data management solutions can help you gain beneficial information about both your existing and potential c...

Sotware testing is a process that cannot be skipped. The sooner a bug gets caught, the easier and less expensive it is to fix it and vice versa. Imagine users downloaded your newly launched app but for some reason due to neglecting the software testing aspect, they are showed some error and they fail to make transactions. What will happen? You will incur losses right at the beginning. Had the issue been identified and resolved in the initial stages, this situation could have been ignored. Here’s how software testing services can save your business from incurring losses and providing an unpleasant experience to customers: Ensuring security for your product The foremost reason people have become so careful about what apps they download and what not is that they look for products that are safe and trusted. This is simply because apps collect certain personal information and people wouldn’t want their sensitive information being compromised or stolen. A reputable softw...

“Data will talk to you if you’re willing to listen.” –Jim Bergeson All real-time businesses understand this quite well. The ultimate purpose of data mining is to extract information from large and complex data sets and make that information comprehensible and easy to use. It is beyond just extracting data. Unlike data analysis which tests the hypothesis on the datasets, data mining is used to uncover the hidden patterns and knowledge in a large volume of data. Business Intelligence Business Intelligence (BI) on the other hand, is an application and technology-driven process which is used to convert raw and unrefined data into valuable information that can be used by businesses to take important decisions and drive profit. BI helps enterprises reach the next level by helping them make informed business decisions and deeply analyze consumer demands. With such great customer insights, businesses can improve their relationship with their customers and offer them product...